ADSelfService Plus
the solution for password self-service and single sign-on
ADSelfService Plus is a secure, web-based software program for end-user password reset. This software allows domain users to perform password resets themselves, unlock their accounts, and update personal information in Microsoft Windows Active Directory and LDAP.
Stop wasting time processing password reset tickets – let end users handle this themselves within your security rules.
Try our live test environment!why ADSelfService Plus?
- Multi-layered security with MFA: add extra authentication (push, SMS, or biometrics) and keep intruders out.
- Self-service convenience: users can reset their own password or unlock their account without involving the helpdesk.
- Fewer tickets, more time: automate routine tasks and reduce the burden on your IT department.
- Stronger passwords: enforce, check, and encourage safe password practices.
- User-friendly: simple, intuitive, and accessible anywhere, ensuring adoption.
- Seamless integration: connects effortlessly to Active Directory and Azure AD.
ADSelfService Plus for IT Administrators and Users
For IT Administrators
- Create password policies for Active Directory and cloud applications
- Use advanced authentication techniques
- Apply two-factor authentication (2FA) for AD endpoints and application logins
- Automate access controls and decisions with conditional access
- Ensure compliance with HIPAA, CJIS, NIST, PCI DSS, and GDPR
- High availability, failover, load balancing, reverse proxy
For Users
- Reset passwords and unlock accounts themselves
- Update personal information in Active Directory
- Use a single identity for single sign-on and real-time password synchronization
- Reset passwords for Windows, macOS, and Linux login screens
- Access endpoints, self-service features, and applications via 2FA
ADSelfService Plus saves your helpdesk a significant amount of time
According to analyst research, approximately 30% of helpdesk requests relate to password resets and account lockouts. With ADSelfService Plus, end users can perform these actions themselves, freeing your helpdesk from a considerable amount of work. The secure, reliable, and robust web-based self-service solution allows end users to manage their passwords and easily update their personal information in Active Directory. The program also provides necessary security during password resets through enrollment and identity verification using a challenge question.
Endpoint multi-factor authentication (MFA)
Around 70 percent of cyberattacks occur via endpoints. It's time to change that. Administrators can take action to prevent these breaches by implementing Endpoint Multi-Factor Authentication (MFA). With Endpoint MFA, users must verify their identity using multiple methods, such as biometrics, passwords, and more when logging in to workstations, devices, servers, and VPNs. Implementing Endpoint MFA reduces the risk of sensitive data exposure, even in cases where passwords are compromised.
Now available as an add-on with ADSelfService Plus. Starting at 500 domain users for 395,-
Fewer tickets, more security, complete self-service
SMS bundles for ADSelfService Plus
At CBA Benelux, we also offer SMS bundles for use within ADSelfService Plus: during the password reset or unlock process, an SMS notification or verification can be sent. The SMS provider is a reputable Dutch company – ask about our competitive pricing.
Other functionalities
- Password reset directly from the login screen (CTRL + ALT + DEL) or via web portal/mobile app
- Automatic account unlock and password reset without helpdesk intervention
- Self-password changes within Active Directory – direct and securely managed
- Detailed reports and email/SMS notifications about password and account activity
- Enforce (additional) security policies: complex passwords, pattern checks, blacklisted words
- Compatible with Windows and Apple users (also Linux) – platform-independent support
Other benefits
- Significant reduction of critical password-related tickets and lockouts
- Drastic reduction in helpdesk time and workload, allowing IT teams to focus on core activities
- Identity verification through security questions, authenticator methods, or SMS/email codes increases security
- Generate user overviews and insightful reports on account statuses, lockouts, and password expirations
- Improved identity and access management by enabling self-service and freeing IT resources
Compare editions
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ADSelfService Plus
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ADSelfService Plus Professional
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ADSelfService Plus Standard
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|---|---|---|
| Self-Reset Password | ||
| Self-Unlock Account | ||
| Password Expiration Notifier | ||
| Multi-platform Password Synchronizer | ||
| Mobile Password Management | ||
| Self-Directory Update, Search & Organization Chart | ||
| Mail Group Subscription | ||
| GINA/Mac (Ctrl+Alt+Del) Agent | ||
| External MS SQL Database Support | ||
| SMS Pack (for notifications) | Add on | Add on |
| RDS |
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